Shipping Policy

Last updated: October 16, 2026

Thank you for shopping at Decohul. This page explains how and when your order ships.

Order Processing

Orders are processed within 1–3 business days after payment is confirmed. Orders placed on weekends or holidays are processed on the next business day. You'll get a confirmation email when your order is placed and another when it ships.

Shipping Options and Delivery Times

We currently ship to addresses in the United States only.

Delivery times are counted from the day your order ships, after the 1–3 business day processing time. These are estimates, not guarantees. Delays can happen because of carriers, weather or high-demand periods.

Available shipping options and their prices are shown at checkout before you pay.

Tracking

When your order ships, we'll email you a tracking number. Tracking may take up to 48 hours after shipping to show its first update.

Multiple Packages

If you order more than one item, they may ship separately and arrive on different days. You won't pay extra for this.

Taxes

Any applicable sales tax is calculated and shown at checkout.

Incorrect Address

Please check your shipping address before you place your order. If you notice a mistake, email us right away at support@decohul.com. We can only change an address before the order ships. We aren't responsible for orders sent to an incorrect address that you entered.

Lost, Delayed or Damaged Packages

• Not received: If your tracking hasn't updated for 10 days, or your order hasn't arrived within 30 days of shipping, contact us and we'll investigate and arrange a replacement or refund.
• Damaged on arrival: Email us within 7 days of delivery with your order number and photos of the product and packaging.

Contact Us

Email: support@decohul.com

Phone: +18283412511

Response time: within 24 Hours